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Privacy Policy for Vulcan Craftworks - www.viceandvirtue.co.uk

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Thank you for choosing Vulcan Craftworks. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit www.viceandvirtue.co.uk. By using our website, you agree to the practices described in this policy.

1. Information We Collect:

a. Personal Information Provided by Users:

  • Contact Information: Name, email address, phone number.

  • Billing Information: Payment details, credit card information.

  • Account Information: Username, password, and account preferences.

  • Social Security Number: Only required for specific transactions or legal compliance.

b. Automatically Collected Information:

  • IP Addresses: Collected for security and analytical purposes.

  • Device Information: Browser type, device type, operating system.

  • Cookies and Tracking Technologies: Refer to Section 4 for details.

2. How We Use Your Information:

a. Order Processing:

  • Fulfilling and managing orders.

  • Processing payments securely and preventing fraudulent activities.

b. Communication:

  • Sending order confirmations, shipping notifications, and customer support communications.

  • Providing marketing and promotional materials (with opt-out options).

c. Legal Compliance:

  • Complying with applicable laws, regulations, or legal processes.

3. Cookies and Tracking Technologies:

a. Cookies:

  • We use cookies to enhance your user experience, improve site functionality, and provide personalized content.

b. Analytics:

  • Third-party analytical tools may be used to collect information about your use of our website.

4. Information Sharing:

a. Third-Party Service Providers:

  • Engaging trusted third parties for order processing, payment processing, and shipping.

b. Legal Compliance:

  • Disclosing information when required by law, regulation, or legal process.

c. Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Security:

a. Data Security:

  • Implementing industry-standard measures to protect your personal information.

b. Account Security:

  • You are responsible for maintaining the confidentiality of your account credentials.

6. Your Choices:

a. Opt-Out:

  • You may opt out of receiving marketing communications.

b. Access and Update:

  • You can access and update your personal information in your account settings.

7. Children's Privacy:

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy:

We reserve the right to update this Privacy Policy. Any changes will be effective upon posting the revised policy on our website.

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